Doctor Duke Aldridge - Aldridge & Associates Dental Practice Management - Bend, Oregon Doctor Duke Aldridge - Aldridge & Associates Dental Practice Management - Bend, Oregon Aldridge & Associates Dental Practice Management - Bend, Oregon The Business of Dentistry - Aldridge & Associates Dental Practice Management - Bend, Oregon

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  • 5-Star Customer Service in the Dental Office Posted 3 months ago
    Whether you are in the dental business, hotel business or travel business, legendary service begins by anticipating and delivering the unexpected. Enthusiasm, compassion, charisma and empathy are all attributes of high-quality employees who possess excellent customer service skills. As Joe Quitoni, Corporate Director, Culture Transformation for Ritz Carlton said, “I can train you to do anything I would like you to do… but I cannot train you how to deliver service from the heart. You’ve either got it or you don’t — it’s an innate behavioral ability. And in service, you’ve got to have it.” Learn to provide 5-Star Customer Service today and you will recession proof your dental business forever. You deserve the best and mastering your company’s customer service communication abilities will enable you to maintain The Dentist’s Edge forever.
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Aldridge & Associates, LLC : Dental Practice Management and Consulting Services

Mini-MBA Program for Dentists, Dental Clinical Training and Mentoring

Are you ready to take your dental practice to the next level? Would you like an expert evaluation of your office's strengths and weaknesses, as well as opportunities (SWOT analysis) to help you make your company stronger? Are you and your staff in need of additional training to keep your practice efficient and up-to-date? Aldridge & Associates, LLC can help! We are experts at what we do and we are here to help you.

Our knowledgeable team, led by dentist and management executive Dr. Duke Aldridge, DDS, MBA, MAGD, DICOI, MICOI, FMISCH, can help you optimize clinical quality and maximize profits, no matter what type of dentistry you practice. 

From dental practice management consulting, including a detailed on-site practice analysis, to dental clinical training and mentoring, Aldridge & Associates, LLC will provide and/or recommend the services you need to succeed. 

We also offer a unique mini-MBA program designed specifically after accredited MBA programs. This program focuses on the various entities required for the dentist and their staff to further understand the business aspect of dentistry (profit & loss statements, business plans, strategic management, marketing, science of data, operations management, entrepreneurship, and more). You will be amazed at what you will learn!

For a complimentary half-hour consultation to learn about how Aldridge & Associates, LLC can help you increase your profitability, decrease your stress, and convert more proposed treatment, call us today at (800) 665-3663 or request an on-site practice analysis online

Are you looking for more than a small business coach to help you grow your practice?  Whether you specialize in General Dentistry, Orthodontics, Pediatric Dentistry, Periodontics, Endodontics, Prosthodontics, or Oral Maxillofacial Surgery, our industry experts provide a strategic business plan to maximize profitability, increase patient visits and return appointments to help you find the perfect work/life balance.  We offer on site practice analysis, leadership training, back and front office staff training and motivation to help you find the best solutions for your business.  From startup, operations management, business development and budget planning to cost-benefit analysis, custom relationship management, regulatory compliance, Duke Aldridge shares your vision for a successful dental practice into the future. Aldridge & Associates serves dentists throughout the United States.