Aldridge & Associates, LLC


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5-Star Customer Service in the Dental Office

Whether you are in the dental business, hotel business or travel business, legendary service begins by anticipating and delivering the unexpected. Enthusiasm, compassion, charisma and empathy are all attributes of high-quality employees who possess excellent customer service skills. As Joe Quitoni, Corporate Director, Culture Transformation for Ritz Carlton said, “I can train you to do anything I would like you to do… but I cannot train you how to deliver service from the heart. You’ve either got it or you don’t — it’s an innate behavioral ability. And in service, you’ve got to have it.”

Learn to provide 5-Star Customer Service today and you will recession proof your dental business forever. You deserve the best and mastering your company’s customer service communication abilities will enable you to maintain The Dentist’s Edge forever.

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